Shipping Policy
Last updated May 18, 2025
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
SHIPPING FEES
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
INTERNATIONAL DELIVERY
We offer international shipping to most countries. However, we must comply with all applicable U.S. export control laws and regulations, including those administered by the U.S. Department of Commerce’s Bureau of Industry and Security (BIS) and the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC). As a result, we are unable to ship to certain countries, regions, individuals, or organizations subject to U.S. trade sanctions or export restrictions.
If you are unsure whether we can ship to your location, please contact us before placing your order.
Free shipping is not valid on international orders.
For information about customs process:
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Email contact@cuimaging.com
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
DELAYS
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
RETURNS
If you have questions about returns, please review our Return Policy: http://www.cuimaging.com/returns.
CONTACT
If you have any further questions or comments, you may contact us by:
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Email: contact@cuimaging.com