top of page
Logo 11+.png

Pre-Order Terms

Last updated November 4, 2025

Deposit

A non-refundable deposit of $1,000 is required to secure a pre-order. The deposit will be applied toward the total purchase price.

Invoicing & Payment

Final invoices for the remaining balance will be issued when your unit is ready to ship. Payment is due within 30 days of the invoice date and must be received prior to shipment. We will not ship orders with outstanding balances.

Refunds

Deposits are refundable only if we have not issued a final invoice by February 28, 2026. If we issue a final invoice on or before that date, the deposit becomes non-refundable. 

Failure to Pay

If payment is not received within the invoice terms, we reserve the right to cancel the order; in such cases deposit handling will follow the cancellation policy.

Accepted Payment Methods

We accept payments by bank transfer (EFT), credit card, and approved third-party financing providers.

EFT/Invoice Payments

A 2.5% discount will be applied to orders paid by invoice (EFT/bank transfer). Payment must be received in full and cleared to our account before shipment. EFT payments are considered received once funds have been credited to our account.

Credit card payments
Orders paid by credit card are processed immediately at the time of payment.

Third-party financing
For customers using approved financing, payment is considered received once we receive confirmation from the financing provider that the transaction has been fully approved and funded. 

 

Contact

If you have any further questions or comments, you may contact us by:

bottom of page